Inquiry Line for Act on Protection of Personal Information

The Personal Information Protection Commission (PPC) helps you understand the Act on the protection of Personal Information.

Telephone: 03-6457-9849 (in Japanese only)

 - Open from 9:30AM to 17:30PM on weekdays (excluding weekends, national holidays and from Dec 29 to Jan 3)

 - The PPC may use your inquiry for statistics or frequently asked questions and answers. Please see past examples at "Frequently Asked Questions on Act on the Protection of Personal Information" (written in Japanese only).

If you have any complaint on specific matters in relation to your personal information, please contact the company retaining your personal information,  Accredited Personal Information Protection Organizations, local governments including local consumer centers or the National Consumer Affairs Center.